At Gyan Herbal Home, we strive to give you the most comfortable and hassle-free shopping experience. However, considering that opened or damaged products cannot be reused, we cannot accept exchange or return of opened or used products once sold or delivered.

We do not take responsibility for any damage caused after delivery.

No refund shall be made once goods are sold.

Eligibility for Exchange

In case of incorrect product delivery or quality issue with the product, we offer exchange option.

All you need to do is, contact us over a call or email us within 24 hours of delivery.

You can reach us on contact@gyanherbal.in.

Exchange of products will be accepted only if the products are returned in sealed condition with the original receipt/tags intact and in their original packaging, in an undamaged condition and subject to following terms-

* Exchange requests will be subject to checking and vetting by Gyan Herbal Home team.

* Damages due to neglect, improper usage or wrong application will not be covered under this policy.

* Shipping charge would not be included in the refund value of your order as these are non-refundable charges.

* Once your return/refund request has been accepted, the process will be completed within 7-21 business days.

* No refund shall be made once goods are sold.

Cancellation Policy

We understand that circumstances may arise, but once an order is confirmed, it cannot be cancelled.

This policy applies to all products and services offered on our website.

In exceptional cases, where there are verifiable requests for cancellation (such as a technical error on our part, product unavailability, or other extenuating circumstances), we reserve the right to consider cancellation requests on a case-by-case basis.

Requests for modifications to orders, including changes to product quantities or shipping addresses, will not be entertained once the order is confirmed.

By placing an order on our website, customers acknowledge and agree to abide by our policies. We reserve the right to update or modify the policy at any time without prior notice. Customers are encouraged to review the policy periodically for any changes.